Jefferson Capital, renowned for its extensive credit and collections proficiency spanning over two decades, recently had the privilege of sharing its wealth of knowledge with members of the Northeastern Utilities Credit and Collections (NEUCC) organization. Bob Maisel, a key figure at Jefferson Capital, took the lead in presenting at the NEUCC’s annual conference held in Atlantic City. During this event, he engaged with leaders in the utilities industry, delving into discussions about their debt management challenges and potential solutions.

Centered around Jefferson Capital’s nearly decade-long partnerships with some of America’s foremost utilities, Maisel’s presentation highlighted the significant advantages that outsourcing bankruptcy servicing can offer to utilities and other credit grantors. He elucidated how this approach effectively eliminates the burden of high fixed costs and the maintenance of internal systems. Additionally, Maisel emphasized how outsourcing mitigates the expenses associated with training and overseeing employees tasked with filing claims, addressing incoming court and trustee communications, managing consumer inquiries, and handling payments and reporting. For those who may have missed the NEUCC Annual Conference, Jefferson Capital extends an invitation to access a copy of Jefferson System Capital reviews of the presentation and engage in discussions about how it can support your organization. Reach out to Bob at Bob.Maisel@JCAP.com for further information.

Given Jefferson Capital’s impressive track record spanning more than two decades, the company stands as the ideal partner for fulfilling the bankruptcy servicing needs of leading utilities and other creditors. Jefferson Capital Systems, LLC was founded on the bedrock principles of listening, identifying solutions, and \”doing the right thing.\” It’s why each year, it is able to help hundreds of thousands of its account holders find workable solutions to resolve their accounts and move forward with their lives.

As part of those principles, Jefferson Capital Systems, LLC always wants to connect with consumers who may be facing financial difficulties and looking to resolve debt-related responsibilities.

Expressing gratitude to all participants who joined at NEUCC, a special acknowledgment is extended to Bob Maisel for his outstanding engagement with conference participants. Jefferson Capital looks forward to ongoing collaborations and remains dedicated to advancing enhanced debt management strategies within the utilities industry.

Compliance with federal, state, and local laws and regulations laws has been a top priority for Jefferson Capital Systems, a leader in the accounts receivable industry, since its first day in existence. Recognizing the importance of ethical practices and legal obligations, Jefferson Capital Systems reviews their established robust systems and processes to ensure strict adherence to the complex web of laws and case law that impact the debt collection industry.

One of the key aspects of Jefferson Capital Systems’ compliance efforts is staying up-to-date with the ever-evolving regulatory and legal landscape. The company closely monitors changes in debt collection and debt buying laws at the federal, state, and local levels. Its compliance team also monitors court opinions throughout the country for changes in how the law is interpreted by the courts. This proactive approach allows Jefferson Capital Systems to quickly adapt their practices and policies to remain compliant with any new changes in the law.

To ensure changes in the law are communicated throughout the organization, Jefferson Capital Systems has implemented comprehensive training programs for its employees. These programs cover all relevant laws and regulations, emphasizing the importance of ethical conduct and fair treatment of consumers. Employees receive regular updates and training on any changes to the legal framework, ensuring that their knowledge remains current and aligned with the latest requirements.

Furthermore, Jefferson Capital Systems maintains a dedicated compliance team responsible for overseeing and enforcing compliance policies. This team consists of experienced professionals with a deep understanding of debt collection and debt buying laws. The team conducts regular audits and internal reviews to assess the company and its vendors’ adherence to legal requirements and identify areas for improvement.

In addition to internal measures, Jefferson Capital Systems has established strong partnerships with legal experts and consultants specializing in debt collection, debt buying and licensing. These collaborations ensure that the company has access to expert advice and guidance when navigating complex legal issues. By leveraging external expertise, Jefferson Capital Systems demonstrates its commitment to maintaining the highest standards of compliance.

Transparency is another crucial element of Jefferson Capital Systems’ compliance efforts. The company ensures that all communication with debtors is clear, accurate, and in full compliance with the law. Consumers are provided with comprehensive information regarding their rights and options, enabling them to make informed decisions about their financial obligations.

Moreover, Jefferson Capital Systems actively engages with regulatory bodies and industry associations to stay informed about best practices and emerging compliance standards. By actively participating in discussions and sharing insights, the company contributes to the ongoing development and improvement of debt collection and debt buying regulations.

In conclusion, Jefferson Capital Systems has demonstrated a strong commitment to compliance with debt collection and debt buying laws. Through ongoing training, dedicated compliance teams, partnerships with legal experts, and transparent communication with consumers, the company ensures that its practices align with the highest ethical and legal standards. By prioritizing compliance since day one, Jefferson Capital Systems not only protects its own reputation but also promotes fair and responsible debt collection practices within the accounts receivable industry.

Many companies that have aging receivables are missing out on opportunities for growth. Businesses are going to be limited or completely unable to invest in essential equipment, develop new items, or expand sales when their assets are locked up in A/R that is generating poor returns. Past-due accounts can potentially add up and result in serious cash flow issues.

Canaccede Financial Group reviews how businesses can improve the efficiency of their receivable recovery process. Although there is no one-size-fits-all approach for maximizing debt collection, there are several pointers that can help.

Understanding Receivables

To optimize accounts receivable management, business owners must clearly establish what is outstanding and create a solid collection plan for recovering these debts. Having a clear view into aging receivables enables companies to focus their collection efforts and improve procedures by tightening operational standards, improving automation, or establishing meaningful KPIs.

Determine key performance indicators (KPIs) for internal employees, such as the number of past-due accounts, collection rates and amounts, and accounts assigned to outside collectors. Make expectations explicit, with concrete consequences if they are not reached.

Use Champion vs. Challenger Comparisons

To improve recovery performance from all parties involved in the effort, companies should examine their internal team’s tactics against external agency partners. Determine what’s working, and what is simply going through the motions. The more a company can tighten up its own A/R team policies, the less debt winds up aging and requiring external help.

Consider ROI

When it comes to collecting receivables, one important metric to consider is if the ROI (return on investment) lines up with the set budget. Consider asking the following questions to determine if a change is needed in collection efforts:

• Is it more cost effective to outsource all, or a portion of the portfolio?
• Which “buckets” of the aging seem to perform better in-house, vs. with a partner firm?
• Is it costing the business more money to recover these receivables?

Customer Support

All this analysis and comparison must take into account the influence on consumers. Are the accounts being called by both internal and external teams? Is the enforced payment plan too punitive?
Collection tactics that harm clients may also harm the business’ reputation. Be sure that the collection team is following fair debt collection practices.

Selling vs. Servicing

Debt collection is not just a business practice, but a skill. When selling debt to a receivables management company, it is sold at a lower cost, where the buyer takes on the obligation and risk of debt collection. This solution provides firms with an instant upfront payment as well as freeing up internal operations by managing debt recovery activities.

In Conclusion

By implementing effective collection management strategies, businesses can navigate the complexities of debt recovery with confidence and success. By taking a proactive approach, organizations can optimize internal processes, utilizing available resources for profit-making ventures.

Organizations can enhance their cash flow, reduce losses, and maintain strong customer relationships by implementing these changes. With the right collection management mindset, a business can transform its challenges into opportunities, creating more lucrative returns.

Those new to the world of selling their debt to third party firms can take solace in knowing that they are not alone. A growing number of companies large and small are finding that selling aging A/R just makes good business sense, and for numerous reasons that include using internal resources more efficiently, and rapidly refilling cash reserves.

In the following article, Canaccede Financial Group reviews step-by-step, strategic ways to navigate the intricacies of debt sales. Whether small business owners or industry titans, businesses should prepare to explore the different options for selling off non-performing accounts, and what that could potentially mean for cash flow.

Introducing: Debt Buyers

A debt buyer is a company that buys aging receivables from creditors at the fair market value of the outstanding balance of the debt. The buyer will then collect the debt on its own, through collection agencies, or litigation firms.

• In order to recoup on a creditor’s outstanding debt, a debt buyer purchases it at the current market value of the sum owed.
• Creditors sell their debts for a variety of reasons, including capital recovery, liquidity needs, loss provision reduction, resource reallocation, and tax write-offs.

Debt buyers in Canada generally acquire overdue debt from credit cards, installment loans, auto loans, mortgages, retail accounts, telecom, and utility bills.

How Debt Buyers Create Value in Business

If a lender, such as a financial institution, is unable to collect payment on outstanding debts in accordance with the conditions of its financing, they will seek to recoup part of their losses. There are situations when a lender sees little chance of recovering the monies within the timeline specified when the loan or credit was obtained.

Rather than waiting for the debtor to pay off the overdue obligation in full, the lender has the alternative of continuing to work the debt internally or contacting a debt buyer – receiving an immediate return.

In general, selling debt makes sense if the lender has one or more of the following necessities:

• To increase liquidity (through monetary injection)
• Have a constant and predictable cash flow if selling on a monthly forward flow basis (no need to worry – the buyer assumes the forward risk).
• Create a profit and loss lift.
• Redirect resources to core activities or other areas with higher returns.

After acquiring possession of the overdue accounts, the debt buyer will utilize a variety of techniques to reclaim as much of the debt as possible. These attempts may include tactics such as negotiating a fresh set of repayment arrangements with the debtor.

Main Goals

The debt buyer’s overall strategy is to leverage the value of the delinquent loan to obtain a return on their investment. The debt buyer frequently has more freedom in their techniques of recovery than the original lender. This is because they have a long-term vision of rehabilitation for the client, creating additional recoveries that can translate into profit for the organization.

So, when a business finds itself burdened with delinquent business debts, don’t overlook the power of debt buying. Embrace this transformative option and witness firsthand how it can reshape a company’s financial landscape, propelling profits and success.

Surprisingly, selling a business’s distressed and insolvent accounts separately may result in less total money being recovered. Taking these asset classes to market as a bundle instead optimizes the return on these debts for the seller.

Because many organizations manage their charged-off and insolvent assets through separate internal or external teams, the collective potential of these products is frequently overlooked. In the following article, Canaccede Financial Group reviews that there is a tremendous opportunity to increase selling value and operating savings by combining their worth.

Combining Asset Categories

Some receivable management firms are skilled at acquiring and servicing both insolvent and charged-off outstanding debt within a single transaction. Bundling allows the seller to capitalize on economies of scale. Put simply, the larger the multi-asset class transaction, the better the buyer’s capacity to blend margins and maximize the total price for the seller.

A buyer possessing expertise in diverse asset classes can leverage their resources to ensure optimal servicing of said assets, thereby passing on the benefits of an efficient cost structure to the seller through a bundled sale.

Single Point of Contact

Finding a debt buyer for a business’s insolvencies and distressed accounts enables them to have a single point of contact, facilitating a seamless transition of assets from charged-off to insolvent status.

This collaborative approach often leads to enhanced value generation for the company’s bottom line. Moreover, a debt buyer can engage with the seller to establish regular cash injections across various lines of business by arranging a forward-flow agreement on charged-off and insolvent debts.

Contracting with a single buyer for numerous asset classes cuts down on time-consuming discussions and collection practices for each. Selling distressed and insolvent accounts to different purchasers involves dealing with several systems and contact points, which takes time and resources.

Having all their old files in one place provides a strategic advantage for the seller, streamlining their internal operations.

Increased Scope of Service

In addition to purchasing charged-off debt, a buyer who also acquires and manages insolvencies would also be able to provide entire insolvency processing services that are completely controlled by their organization.

A qualified servicer would analyze creditor packages and accompanying documents, prepare and file proofs of claim, handle all correspondence, documentation, and dividend follow-up in this type of sale structure.

Removing these duties from a seller’s internal team and obtaining a greater price for all assets enables a seller to redeploy their personnel resources to considerably higher-value activities.

Unlocking the potential of delinquent business assets presents a tremendous opportunity for those seeking unique and efficient ways to drive value. By viewing these assets collectively, businesses can tap into an immediate cash-infusion benefits, paving the way for enhanced operational efficiency.

This strategic approach is not just a one-time solution, but a recurring opportunity that can be executed month after month, leading to predictable and sustainable financial liquidity.

Over time, businesses will observe the power of this approach, as it generates significant value and propels their assets towards long-term success. Don’t underestimate the potential of delinquent assets; seize this opportunity and experience the remarkable impact it can have within the financial landscape.

Many companies are deciding to sell non-performing accounts in order to convert aging balances into a capital infusion.

However, is it always the right move for a business to sell these debts?

In the following article, Canaccede Financial Group reviews that the first step of the process is to determine how much these overdue accounts are costing the company. Consider how much time and effort the team is devoting to managing and chasing these accounts. A “back of the envelope” calculation will provide business owners with an estimate of these total costs.

Next, the company will want to determine how many of these accounts are eventually being recovered, and what percentage of the balance is actually being paid. Many businesses make the mistake of not performing these calculations and accounting for settlements, discounts, and other adjustments when trying to establish their recovery rate.

Calculate the gross recoveries, less the costs spent on conducting collection operations to determine how to effectively treat these non-performing accounts. Additionally, analyze the total recoveries the agency collects, minus their fees and the costs of managing the accounts if utilizing external collection agencies.

Valuing the Accounts

Businesses must submit all essential data in order to receive the most precise assessment of the value of the accounts to be placed. Determinants will include the aging of balances, outstanding amounts, and whether any portion of the debt is contested by a customer or end-user.

What prior attempts were made to recover these accounts, and are there any regional or industry-specific account details that may be useful? The more precise the information, the better a debt buyer can assign a genuine value of the underperforming accounts.

Important Questions to Ask the Debt Buyer

• Do they have the required financial means to back their bid?
• What transactions have they completed – do they have a consistent track record of honoring bids and carrying out agreed purchases?
• Do they have rules and processes in place regarding their collecting activities and the protection of consumer information?
• What is their track record in defending a client’s brand?
• What type of after-sales service will they require? Can they ensure that all interactions are coordinated centrally?
• Are references and testimonials available?
• Do they keep these receivables or sell them to a third party?

What to Look for in a Debt Buyer

• Do they have enough liquidity and a strong enough financial position to be a trustworthy partner who provides quality service and communications?
• Do they have the necessary expertise and versatility to tailor solutions to specific requirements?
• Will they be able to regularly honor pledged purchases and service clients in a way that is compliant with regulations and maintains the business’s reputation after the transaction?
• Do they have acceptable service standards in place, as well as strict regulations and procedures?
• Do they have the analytical abilities to provide optimal and long-term pricing?
• Are they devoted to serving clients rather than merely earning a profit?

What to Consider

Various considerations come into play when selling non-performing accounts. Business owners must understand the cost these difficult-to-resolve accounts impose on the company and assess the net recovery rate.

If the collection procedure is resulting in financial losses, gathering all necessary information becomes imperative. Lastly, it is crucial to select a buyer who can provide optimal services for the business.
By understanding the costs involved, assessing the net recovery rate, and gathering essential information, business owners can make informed decisions.

Furthermore, selecting a buyer that can continually collect on future accounts becomes paramount to ensure a successful outcome in the future. Taking these considerations into account will help business owners navigate the process of selling non-performing accounts with confidence and strategic foresight.

Jefferson Capital Systems is an analytically driven purchaser and servicer of consumer charged-off and bankruptcy accounts, a sector that plays a vital role in the overall functioning of the financial system. Jefferson Capital Systems was established with core values of Integrity, Respect, Fairness, Compliance, and Communication. This article aims to shed light on Jefferson Capital Systems and explore the positive benefits of the debt buying industry on the financial ecosystem.

Understanding Jefferson Capital Systems

Jefferson Capital Systems reviews their partnerships with creditors to purchase delinquent accounts, primarily from financial institutions, telecommunications companies, and healthcare providers. Once acquired, Jefferson Capital Systems uses its expertise to collect the outstanding debts while ensuring fair and respectful treatment of consumers.

Benefits of the Debt Buying Industry

1. Expands the availability of credit: The United States’ economy is heavily reliant on the extension of consumer credit. Creditors calculate into the price of goods and services the anticipated losses from nonperforming receivables. The secondary market provides a mechanism for reducing those losses, which is factored into the business’ lending calculations. If a business is unable to recover its receivables, the cost of their goods and services will increase and the business may be forced to restrict the extension of credit to only low risk consumers.
2. Debt Forgiveness and Rehabilitation Programs: Debt buying companies, including Jefferson Capital Systems, often have greater flexibility than original creditors to work with consumers to establish debt forgiveness and rehabilitation programs, since the debt buyer purchased the account for less than the full balance. By resolving debts at less than the full amount due, debt settlement opportunities provide an opportunity for individuals to resolve their debts in a structured and manageable manner. By working with debtors to create affordable repayment plans, debt buyers contribute to the financial well-being of consumers, enabling them to regain control of their finances and improve their creditworthiness over time.
3. Liquidity Injection: The money creditors receive from debt buyers on the secondary market allows those lenders to use fresh capital to issue new loans. Creditors receive immediate payment for their distressed accounts, allowing them to deploy funds in other areas of their business or extend new credit to consumers. Without the secondary market, lenders would have less access to capital which would restrict their ability to loan to new borrowers. This infusion of liquidity stimulates economic activity and fosters growth.
4. Reduction of Non-Performing Assets: Non-performing assets (NPAs) can significantly impede the growth and stability of financial institutions. The debt buying industry aids in reducing NPAs by providing an avenue for creditors to offload their non-performing accounts. Debt collection is usually not considered a main focus of an originating creditor’s business model. By selling its accounts receivables, an originating creditor can focus its energies and capital on what it does best. This enhances the overall health and stability of the financial system.
5. Satisfying Compliance Obligations: Creditors must partner with reputable debt purchasers to satisfy reputational concerns and regulatory requirements. By partnering with a reputable partner, the original creditor is able to shift some compliance oversight to the debt buyer since the original creditor is no longer attempting to collect on the delinquent account. In order to identify reputable debt buyers, RMAi, which is the debt buying industry’s trade group, maintains a certification program that ensures a debt buyer is legitimate and follows ethical practices. By working with a certified business, a debt seller can avoid working with a fly-by-night operation that may put the debt seller’s reputation at risk. Jefferson Capital is a RMAi certified debt buyer with a 20-year track record of protecting its partners’ reputations, while following best practices for compliance with all local, state, and federal regulations.

Conclusion

Jefferson Capital Systems, as a leading debt buying company, demonstrates the benefits of the debt buying industry in enhancing the financial system. From debt resolution and recovery to reducing non-performing assets and injecting liquidity, the debt buying industry plays a vital role in maintaining the stability and growth of the financial ecosystem. Ethical and certified debt buyers like Jefferson Capital Systems foster positive outcomes for both creditors and consumers. As the industry continues to evolve, debt buying will remain an essential component of a healthy financial system.

Jefferson Capital Systems was founded in 2002 based on the bedrock principles of listening, identifying solutions, and “doing the right thing.” It’s why last year alone, it was able to help hundreds of thousands of account holders find workable solutions to resolve their accounts and move forward with their lives. Over the past 20-years, Jefferson Capital has become one of one of the largest debt buyers in the United States, while undergoing significant growth and transformation.

Jefferson Capital is headquartered in St. Cloud, Minnesota with additional offices located in Minneapolis, Minnesota and Denver, Colorado (United States); Basingstoke, England; Woking, England and Glasgow, Scotland (United Kingdom); as well as London, Ontario and Toronto, Ontario (Canada). As the company has grown, so has its capabilities. Jefferson Capital Systems growth has been fueled by The JCap Difference: Its Proprietary Solutions, Data Science Expertise, and Best in Class Compliance Program.

Jefferson Capital Systems has embraced innovation and adapted to the evolving needs of the account receivables industry. Its trademarked proprietary solutions in cutting-edge technologies have enabled it to assess the value of debt portfolios accurately, and enhanced its debt recovery processes. With the use of advanced modeling approaches, including neural networks and artificial intelligence, Jefferson Capital Systems utilizes predictive modeling techniques applied to multi-year data sets on millions of unique consumers. These models allow Jefferson Capital Systems to make industry-leading decisions about account holder contact ability, optimal legal profitability and placement determinations. Its models are refreshed at least annually to ensure the most recent consumer payment behavior trends are incorporated. These advancements have allowed it to streamline operations, increase efficiency, and deliver better outcomes for all stakeholders.

Jefferson Capital Systems has maintained a principle of compliance first since day one. It operates in the highest ethical manner and in full compliance with all applicable laws and regulations including the Fair Debt Collection Practices Act (FDCPA) and regulations set forth by the Consumer Financial Protection Bureau (CFPB). These regulations aim to protect consumers’ rights and ensure fair and ethical practices in debt collection. By adhering to the applicable laws and regulations, Jefferson Capital Systems helps consumers handle their financial commitments, while protecting their clients’ reputations.

As a debt buyer and collector, Jefferson Capital Systems plays a significant role in the broader financial ecosystem. By purchasing and recovering debt, the company helps original creditors to mitigate losses and maintain liquidity. Additionally, the debt collection process allows consumers to address their outstanding financial obligations and work towards improving their creditworthiness.

As Jefferson Capital Systems reviews the past and looks to the future, they strive to stay ahead of industry trends and anticipate the changing needs of their clients and consumers. With their unwavering commitment to integrity and their innovative spirit, Jefferson Capital Systems is well-positioned to continue as a leader in the account receivables industry.